service

Joushine machinery dedicated to offer not only high quality food machinery equipment, but also one-stop service. There are some projects below:

  •  
    Customer service
  •  
    Pre-sale service
Henan Joyshine Machienry Co., Ltd.

Customer service center

Here is the information center that we communicate with you. In order to convey the service information accurately and efficiently, it is divided into information communication center, customer satisfaction promotion center. Here, we will provide you with one-stop professional services such as service network introduction, product price consultation, technical support, product complaint, service complaint, repair and spare parts consultation and sales.

User experience day

Through the introduction of new products, customer experience in the actual operation of the way, we carry out a full range of in-depth communication with you, for your in-depth understanding of accessibility and best solutions to help.

We have software and hardware resources and years of experience to solve your problems. At the same time, we sincerely invite you to act as a consultant for the design, manufacture and service rules making of products. In order to make products that you need.

  • 365*24 annual no rest

  • We offer 365*24 year-round

  • Deeply customized solutions according to your needs

On-sale service

Our sales team will provide high quality product for your need and optimize the value of the equipment you will purchase.

One-stop service

We provide one-stop service solutions based on the deep understanding of the products and customers’ needs of food machinery equipment.

  • Henan Joyshine Machienry Co., Ltd.

    After-sale service:

    1. Our warranty is within 12 months from the date when client receive the material.
    2. We supply after sales service for 24 hours, 7 days per week. Customer can contact us any time.
    3. When some problems can't be solved by customers, our engineer can go to door to support.
  • Henan Joyshine Machienry Co., Ltd.

    The ways of solving our customers’ problem

    1.We will supply with the machine operation manual in English version for installing and operation.
    2.We will make training video for client's reference.
    3.Customer can come to our factory for free training.
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